1. Identification
The data controller of personal data is M. Alba Hernando Nogueras (‘Villas Deluxe Lanzarote’), located at C/Àustria 1 Villa 18b (35580) Playa Blanca, Lanzarote, with CIF 46229978R. This data will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR) European 2016/679 and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
2. Consent
By reading this Privacy Policy, the user is informed about how ‘Villas Deluxe Lanzarote’ collects, processes, and protects personal data provided through the website https://www.villasdeluxelanzarote.com/ (hereinafter the website), as well as data related to their connection and browsing through the website and any other data they may provide in the future to ‘Villas Deluxe Lanzarote’ through the Accommodation Contract or any other means.
3. Purpose of Data Processing
To manage your personal data when you contact Villas Deluxe Lanzarote through the contact form. Additionally, your data will be processed to manage your bookings and any inquiries you make through the channels available for that purpose on our website. To manage bookings made, including payment processing (if applicable) and handling your requests and preferences. To manage the sending of personalized commercial communications from ‘Villas Deluxe Lanzarote’ via electronic and/or conventional means, in cases where the user expressly consents. To manage the provision of the contracted accommodation service, as well as additional services during the stay. To manage the conduct of surveys and/or evaluations related to the quality of services provided by ‘Villas Deluxe Lanzarote’. User data will be kept for the time necessary to fulfill each purpose or until the User requests their cancellation from 'Villas Deluxe Lanzarote', opposes, or withdraws their consent.
4. What Data Do We Process and Where Do We Obtain It?
The processed data comes from:
- Data provided by you through the completion of the forms made available for this purpose.
- Data derived from the provision of the service. This category includes browsing data through the public website or reservations that you provide indirectly and which derive from the provision and maintenance of this activity.
- Data obtained from marketing studies in which you have consented to participate and have given us your consent for their use.
- Data provided or ceded (with your consent) by third-party companies that provide outsourced services in the establishments of Villas Deluxe Lanzarote (e.g., in telecommunications networks, internet access, excursions, etc.).
Depending on the service, the processed data includes the following types: Identifying data (e.g., name, surname, identity document, postal address, email, phone number). Economic and operational data related to transactions made at Villas Deluxe Lanzarote (e.g., consumption data from the establishments of Villas Deluxe Lanzarote). Data on transactions of goods and services (e.g., payments for services rendered). Commercial information data (e.g., interests in products or services).
5. To Whom Is Your Data Communicated?
User data may be communicated to:
- Participating companies or the corporate group 'Villas Deluxe Lanzarote', solely for internal administrative purposes and/or for the aforementioned purposes.
- Entities operating the hotels managed by 'Villas Deluxe Lanzarote' or in marketing, solely for internal administrative purposes and/or for the aforementioned purposes.
- Suppliers of 'Villas Deluxe Lanzarote' or hotel operators necessary for the proper fulfillment of legal obligations and/or the aforementioned purposes.
- Partners and collaborating companies of 'Villas Deluxe Lanzarote' for the fulfillment of the aforementioned purposes and/or, if authorized, for sending commercial communications.
- Public administrations, in cases provided by law. We may send your information internationally, including to countries outside the EEA. Some of these jurisdictions offer different levels of protection for personal information.
6. How Long Do We Keep Your Data?
User data will be kept for the time necessary to fulfill each purpose or until the User requests their cancellation from 'Villas Deluxe Lanzarote', opposes, or withdraws their consent.
Afterward, the data will be deleted in accordance with data protection regulations, which involves blocking them, being available only at the request of judges and courts, the Public Prosecutor’s Office, or the competent Public Administrations during the statute of limitations for actions that may arise, and after this period, we will proceed to their complete elimination.
7. User Responsibility
You guarantee that you are of legal age or legally emancipated, fully capable, and that the data you provide to 'Villas Deluxe Lanzarote' is true, accurate, complete, and up to date. For these purposes, the User is responsible for the truthfulness of all data communicated and will keep the provided information suitably updated, ensuring that it reflects their actual situation. You guarantee that you have informed any third parties whose data you provide, if applicable, of the aspects contained in this document. You also guarantee that you have obtained their authorization to provide their data to 'Villas Deluxe Lanzarote' for the stated purposes. You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages caused to 'Villas Deluxe Lanzarote' or third parties.
8. What Are Your Rights?
You have the right to obtain information about whether 'Villas Deluxe Lanzarote' is processing your personal data, so you can exercise your rights of inquiry, access, rectification, deletion, and data portability, and opposition or limitation to their processing, before M. Alba Hernando Nogueras (‘Villas Deluxe Lanzarote’), located at C/Àustria 1 Villa 18b (35580) Playa Blanca, Lanzarote, or at the email address villasdeluxelanzarote@gmail.com, attaching a copy of your ID or equivalent document.
9. What Data Is Mandatory?
The data requested in the forms accessible from the 'Villas Deluxe Lanzarote' website are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if they are not provided or not provided correctly, those purposes cannot be attended to.
10. Security Measures
‘Villas Deluxe Lanzarote’ will treat your data at all times in an absolutely confidential manner and will maintain the necessary duty of secrecy regarding them, in accordance with applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed.